We had a wonderful all inclusive trip for 7 days to Cabo San Lucas, organized by Shoba, operated by Air Canada Vacations.
Right from the first conversation with Shoba she provided us with many options and shared a ton of knowledge in booking an all-inclusive vacation, and about the resorts available to us. She found us our trip and it was exactly what we were looking for!
We stayed at Hacienda Encantada Resort in an all-inclusive package, amidst COVID-19. The resort was one of a kind: it was more authentic than others and had amazing service, food, and views! On top of the great resort and destination, we are so thankful for booking with Air Canada Vacations. AC Rep Silvia was incredible - she guided us from the minute we landed to departure. From booking excursions with trusted operators to helping us book PCR tests - the experience was seamless!
We couldn't be happier with the trip and support from Shoba throughout: booking and during the trip: especially navigating new requirements and restrictions with travel. We're excited to travel back and book further trips with Shoba's expert knowledge! Thank you!
Teodor is an amazing agent. His passion and care for travellers is seamless. Thanks to Teo we were able to enjoy an amazing vacation in such difficult times. We felt safe and it was great to know we had someone taking care of us in the background.
THANK YOU Teodor and Unravel World Travel Team!!!
Awesome! The hotel was very clean and staff were friendly. They have a wide variety of food and restaurant options to choose from. The entertainment was great also, good for the family. Also, lots of attractions nearby. We ventured out to Mystic Mountain, did the sky explorer, bobsled, zipline and ragamuffin. My kids really enjoyed them all. We also went to Dunns River falls, so beautiful there. Overall, this was an amazing trip. I am glad I chose to go as I was afraid to travel during Covid but the resort was well equipped to keep everyone safe. Really happy with this trip!!
I have dealt with travel agents in my lifetime but none of them could be compared to the results I got from TRAVEL WITH PAT. This was my first solo trip and he ensure the resort was safe and had all the amenities I wanted.
Pat Monette suggested I try Royalton Riviera in Cancun, and I have no regrets whatsoever. It was an amazing resort. I had my own swim up which I enjoyed and strongly recommend to everyone since all public pools close at 7pm
The resort was beautiful, and security walking the grounds at night made me feel safe. This resort exceeded my expectations.
I enjoyed Pat's "most see list".
Pat went above and beyond his call of duties to ensure I had a wonderful holiday
Pat is very friendly, knowledgeable about amazing travel areas.
We've talked several times by phone and fb messenger and helped to ease my pandemic-related concerns.
He confirm the time for my PCR was taken at the right date and time.
As well ensuring I've downloaded the proper app for my entry back to Canada.
TRAVEL WITH PAT. is a tailor made holiday company.
PAT provides holidays at high level of support available before and during the holiday.
Pat is always there to support and advise when you need it but treads softly in the background when you don’t.
I strongly and highly recommend travels with TRAVEL WITH PAT.
Gros merci to TRAVEL WITH PAT. for your recommendations and putting the trip together. You're the best!
Already booking the next trip at the same place for January 2022 with TRAVEL WITH PAT.
1. She listened to what we wanted in a vacation
2. She found something within our budget
3. She is super organized and provided ALL the info in one handy pdf and app
4. She knows we have a baby and that our resort was a 3 story walk-up so she got us a unit on the ground floor so we didn't have to carry the stroller up the stairs 5000 times a day
5. She reminds you that you need to check into the airplane and fill our specific customs documents so you never forget
6. She is very responsive with any questions
Always helpful and reliable. Super informative, especially during covid times! This has been the 3rd time I've vacationed with Teo as a booking agent, and I can guarantee there will be more.
Thanks Teo, looking forward to booking another..... please check your email! Lol
Working with Theo to plan my Honeymoon was amazing! He was so easy to work with and planned everything for me. From the excursions, to the transportation everything was taken care of. He got back to me so fast with all my questions it was great. He found the perfect destination and the resort had everything i wanted and more! I cant wait to plan the next vacation with him as everything was so easy and perfect!!
Dawn helped us plan our first family all-inclusive trip. We have 3 boys all under the age of 12 so we wanted a resort that was great for kids with lots of activities to keep them occupied. Our destination of choice was Mexico as the flight would not be to long for the kid's first time flying. She found a resort that had a great beach which was important to us as the kids had never been to a beach before. It also had a wonderful kid’s water park with slides. Dawn let us know there is a sister resort that you can visit for the day free of charge with different and more activities, so we took advantage of this opportunity. The kids and us really enjoyed snorkeling in the cenotes, the wildlife sanctuary, and the huge water park with the many waterslides. She was also great with all the odds and ends like seating and food on the plane, to a private transfer from the airport to resort and vice versa. She also let us know that we needed to fill out a tourist card for each family member and advised me to do this online to ease the immigration entry process when we arrived. We can't wait to go on our next vacation, and we will be booking with her again and for all our future vacations.
Dawn is a fantastic representative to book any type of travel. She has the knowledge and travel experience to really help you put together the best trip possible anywhere in the world! She has given me great advice and continues to grow her knowledge even in places not travelled to! I would definitely recommend her to help book your next trip.
I used Teo's services for a long time and never ben disappointed. Always there when you have a question regarding the trip, very precise and updated information. Booking also, he found the best flights regarding price and schedule. Recently returned from Romania, no issues encountered at the customs or flights due to information gotten from Teo.
I know for sure Teo is a very reliable travel agent and i would recommend him anytime.
Great job what you are doing there Teo.
I know that creating the best travel experiences for me as a client is not always an easy job, although you make it seem so effortless.
Thank you for your dedication. For the early mornings, for the late nights, for the long calls, for the longer email chains… for the passions stirred, for the dreams created. You are the best person/agent!
Looking forward for my next trip!
Alain helped me plan a two-week trip to the UK and Ireland with a very short window of about two weeks and worked with us while he was on his own getaway for his anniversary. I appreciate immensely his dedication to ensuring we had a great vacation. Alain booked accommodations for us that fit our desire for unique, comfortable hotels with a great location while moving around London with stops in Dublin, and Edinburgh. Alain took an extensive list of activities we wanted to do and curated tours and passes for all our most wanted endeavours within a very tailored schedule. From hop on hop off tour passes in London, Dublin and Edinburgh, to a full-day sightseeing tour from Edinburgh to St. Andrew's, we were able to take in everything, see things we didn't know we wanted to see, and it was so easy. Alain provided great advice along the way, and connected us with Brenda to secure the right COVID insurance for our needs; travelling during a global pandemic isn't without risk and we were able to make this happen and felt safe.
We owe Alain a debt of gratitude for his time and energy to help us have the best time on our trip. It was an action-packed adventure and we enjoyed every minute of it!
Thanks so much, Alain!
I’ve been using Teo’s services for a few years and I strongly recommend him, as the most patient and reliable travel agent. He is very professional and knowledgeable, he informed me about the regulations and requirements regarding the pandemic and also he did all he could to find me a convenient flight with the best price. Thank you, Teo!
Thank you Unravel World Travel for taking care of our flights and hotel in Vancouver. After 18 months of staying on the ground, it was lovely to return to the skies! We always book with Teo who gives us personalized service to meet our travel needs, and made us feel comfortable traveling during a time when we had no idea what to expect. He also gave us detailed information on sights and attractions in Vancouver. Thank you for the wonderful service and we cannot wait to go to Mexico in December on the trip you booked us!
Great customer service, was fantastic on last minute plans from the beginning, helpful advice and detailed information was received under no time. When major changes in laws of different countries regarding flying and transiting were made, I was informed asap by my agent and changes were made in order for me to get home safely. Overall amazing and polite assistance was provided, would highly recommend his services!
Despite all the travel restrictions and flight delays because of Covid, Rima still made our honeymoon the best ever. She went above and beyond to accommodate what we were looking for in terms of flights and resorts. Her passion to give her clients what they want and even more is what will make us returning clients. Thank you for everything and good luck!
Janine did an amazing job putting together a last minute trip for us to travel to BC from Ontario! It was my daughter's 9th birthday and I wanted to do something special and give her a change of scenery.
Our hotels were fantastic and Janine planned a few excursions as well! We experienced the Capilano Suspension Bridge and Grouse Mountain! We were close to so many beautiful places, so ventured 9ver to Granville Island and squeezed a little shopping at the mall!
Victoria was very beautiful too. We went whale watching and visited great food places.
I'm grateful that I was introduced to Janine. She took care of us from start to finish, making our vacation truly memorable!
We've been using Teo's services for few years now and I highly recommend him! He kept me updated with pandemic requirements during my recent trip to Romania and he promptly answered to all my questions regarding flight change, second baggage, extra fees. I always count on him! Thank you, Teo!
Mr. Teo helped me travel in the middle of the pandemic; he found the best possible flight at the most convenient price and he kept me updated with the regulations and requirements of the countries I travelled to. It was very comforting that I could count on him during these stressful times. Thank you very much for all your help and kindness!! You are the best!!
Barb is an amazing agent! She covered absolutely everything when we booked our trip yesterday...and booked our last trip as well with the same understanding, patience, knowledge, and is accessible 24/7 even while on your trip. If you have a problem with anything...that's amazing! She truly knows her stuff! Also recommends places based on your needs and budget. Whatever it is she has the info or gets it for you. I wouldn't book with anyone else! Barb is then BEST!!
Compliments to Teodor for booking us a wonderful trip to Mexico to celebrate 33 years of marriage. He surprised us by having told the resort to give us an amenity kit and put a "happy anniversary" sign on our door. He had recommended us this resort based on our dietary needs. We told him we were vegetarians and he recommended us the Catalonia Royal Tulum, where he had been and knew they have a vegetarian restaurant exclusive to Privilege Club guests. Upgrading to Privilege Club had its perks and we're grateful to Teodor for recommending us this resort. Teodor truly has great experience with the destinations of the world, and remembers his clientele really well. We wouldn't book our trips anywhere else.
I have been using Duane's travel services for many years. He is the most reliable and helpful agent I have ever known.
He helped me even when he is out of the country when I missed my flight and wasn't able to fly on the same day. I phoned him and asked for his help and he really tried his best to help me out.
I was so thankful.
It was my first time traveling outside the Philippines alone and not just that it was still a pandemic. I had a great experience. I was not worried because Duane Zambas provided me with all the necessary information and details about my flight. He made sure that every detail given to him by the airline will be delivered to me. I arrived here in Canada safely and it was one of my memorable trips. Congrats Duane and God bless!
It was my first time to travel with a stop over at Vancouver, but I wasn't worried because Duane provided me with all the necessary info I needed for a smooth travel. He pays attention to details and surely is knowledgeable of this business he is into. Even during emergency travel bookings, he does get back to me for options in my favour. STELLAR SERVICE is what he always offers to us, his clients. Congrats Duane and God Bless!
Whenever I go back home for vacation I've been getting my plane tickets through Duane Zambas. I find it comfortably hassle-free. You can also contact him 24/7 even on your on-going trip and even when you're in the Philippines, you still get quick, fast and accurate service.
I have booked multiple travel flights with Duane and have referred him with most of my relatives and friends in Canada. He’s been such a nice and accommodating person to deal with. Very professional dealing with his customers. He has attended to all my inquiries and resolved all challenges related to travel cancellations and restrictions in and out of the Covid-19 situation. Will definitely book my next travel destinations with him once everything comes back to normal.
Duane is passionate about what he does. Duane went beyond what was expected from him which not only made us save time and money, him being way ahead of what was happening around us was able to make us keep great memories during our trip especially with our young boys. A great guy and will definitely recommend his services to my friends and family.
I have made at least 5 different trips to the Philippines between 2012 and 2020. Duane quickly and efficiently facilitated my trips and I have always had a positive and stress free experience every time I've traveled. Duane's customer service is excellent. He provides and delivers services that is tailored to meet the individual needs of his clients.
Want to big up Jules at centreholidays.com for booking my trip. Jules has been my travel agent for years and goes over and above to ensure perfection. Jules I got butler service thanks to you caring about making me feel special on my b day. If your looking for a personal travel agent I highly recommend Jules!
Julie is our first experience with a Canadian travel agent and we will be using here again! She was so helpful and was very patient with our booking. She made our holiday one to remember. Thank you again Julie.
Une très bonne conseillère! Toujours disponible pour des informations! Nous avons eu petit probleme de transport (hôtel-aéroports) au retour et elle nous à aider très rapidement! Un gros merci! Je vous La recommande !
Have used Teo's services for the past 8-10 years. Every time had peace of mind regardless of the destination or situation I was in.
Teo finds the optimum travel deal for his customers. What I like the most about his professional service is the timely manner in which he responds to all questions and situations. Throughout the duration of the trips/vacations Teo is always available if needs arise - during my last trip (Sep-Nov 2020) had to reschedule my return flight 3 times. THANK YOU TEO!
I recently travelled to Costa Rica and my returning flights got cancelled. I was very lucky that I booked my trip with Teodor Mihail because he informed me right away and gave me two options to choose from, for returning back. I was so relieved and grateful at the same time. It is so important to have a travel agent to take care of your trips and flights.
It was a pleasure working with you to plan our trip. We can say that the services you offered were excellent! The departure went very well and we had an excellent trip. The return flights were a hassle unfortunately, since we had to take 4 planes as a result of cancellations due to COVID-19. But evidently that is not your fault. We appreciate that you reached out to inform us of changes and offered several alternatives to rebook us on confirmed flights. The current travel situation is very hard, but we hope to collaborate with you in the future for our vacations. Many thanks for the wonderful service!
Brenda was referred to us by a friend and I could not have been happier to book our trip with her and all future trips as well! Her communication is impeccable and makes us feel like we're her number one priority. Although our trip was moved to 2021 we can't wait to see what next year has in store.
Dawn is a seasoned traveler, so her expertise came into play on planning my dream trip.
As I was travelling alone I had a multitude of questions on airports,transfers, packing, expectations on long hauls etc., especially as the departure date came closer. Dawn came through with all the information I needed to have my seamless trip and was excited to hear all about my adventures upon my return. I look forward to my future trips planned with Dawn's enthusiasm and experience.
When you are responsible for minors, the last thing you want to happen is an incident when they are far away! When the COVID-19 surfaced, we got right on top of the situation and requested that our Canadian students return home. Teodor took the time to call Air Canada and to remain on hold for countless hours, to ensure our students got back home safely. Teodor re-arranged all their flights and they had no issues leaving the country. We are very happy to say that to this day none of our students contracted the virus during their exchange. I will say it again and again - use the services of a renowned travel agent, one who knows his business. If you don't have one, you're lucky to have discovered Teodor through this site! You can't go wrong with his expertise!
We have been working with Teodor for the last 3 years and the experience has been nothing but excellent. Being a non-profit organization, he understands and works perfectly within our allocated budget. He always manages to find the best prices for us with the airline of our choice. Should there be an issue, he assists us right away to fix it. We are very pleased with the organization skills and dedication to his clients he demonstrates. He has booked flights for us for groups of over a hundred students, leaving from each province heading to Toronto and then to France and Spain. I have recommended his services to individuals and will continue to do so for a long time.
May 3, 2020
South American Cruise With Holland America Line (March - April, 2020)
South American Cruise With Holland America Line (March - April, 2020)
My husband Wayne and I engaged the services of Alain Belzile, Travel Advisor, for a cruise to South America in March 2020. We found Alain to be professional, knowledgeable, and supremely accommodating in ensuring that all details of our planned vacation were exactly what we wanted. Alain conferred with us frequently throughout the process of making all the arrangements for our flights, transportation from the airport to our hotel, and overnight accommodation in Buenos Aires before embarking on the ship. He also communicated with Holland America Line to finalize all the cruise arrangements and even registered us with Global Affairs Canada before we left home. His pro-active approach to covering every aspect of the trip was exceptional, and the documentation he provided was clear, concise, and accurate in every detail.
Our cruise from Buenos Aires, Argentina, to San Antonio, Chile, was interrupted a week after it began because of port closures due to the Covid-19 outbreak. When this occurred, we were advised to arrange flights back to Canada as soon as possible. On the evening of Sunday, March 15, we requested that Alain make arrangements for us, and within a few hours, he emailed us details of confirmed flights and hotel accommodations (saving us the stress of trying to manage the complex arrangements via mobile phone from a ship in the Strait of Magellan!) The next day we were informed that we would not be permitted to disembark the ship to catch our flights, so we informed Alain, who immediately cancelled all arrangements made the day before. From that time, he communicated continually with both the airline and the hotel to secure reimbursement for our cancelled reservations.
Our cruise was scheduled to finish on Saturday, March 21, at San Antonio, Chile, so we were confirmed on a flight from Santiago to Toronto that evening; however, further complications onboard the ship made it impossible for us to reach the port, so again, Alain cancelled our flight arrangements and communicated with us regularly, prepared to undertake whatever other arrangements we might require, and volunteering to help with any personal matters that needed attention because of our extended absence.
We cannot say enough about the commitment Alain showed in arranging our wonderful trip at the outset, and to handling the many unforeseen circumstances that changed the plans in an atmosphere of uncertainty and urgency. We knew that he was monitoring our situation and was prepared to help us in any and every way. This was a great source of comfort and relief to us in our situation. He remains in contact with us while final reimbursements are working their way through the system.
Alain also arranged a trip for my sister and me to visit the German Christmas Markets in Quebec City in November 2019. The markets are marvelous (closely resembling those in Germany), and we were delighted with his selection of a heritage hotel a few minutes’ walk from the market site. (He also manages to find the best flight deals!!). Merci, Alain, you are a star!
Everyone. I wanted to give a great big shout out to Bonita. My Aunt Myrna was stuck in Capetown South Africa; she was aboard the Norwegian Spirit. They had 24 hours to leave South Africa. I asked Bonita for advice - we spent at least 45 minutes if not longer as she checked, told me not to wait too long as the Emirates fight had only 1 or 2 seats. Bonita had recommended not to even spend more time contacting Expedia (because she would probably get a refund anyway and severity of the situation) and instead get Myrna on the Emirates Flight. My sister, a former flight attendant did the booking quickly online.
Yes Myrna got on board the Emirates flight, some changes occurred as Air Canada flight did a turnaround to get the Canadians in London. It has been a week now and Myrna very relieved and under the 14 day stay home rule. This was Myrna's first trip without my uncle who passed away. They don't have children so my sisters and I are the family. Of course, end of February, you could still board a cruise with no problems or advisories by the Canadian Government.
So if you ever want a compassionate and knowledgeable Travel Advisor, Bonita is it. By the way, Bonita did not even get compensation for her advice. I so appreciate it and grateful.
Marnie Butler, words cannot express how wonderful you are!! She is very organized and her amazing communication skills left us with little to worry about from beginning to end.
We were caught up within the covid-19 crisis and her efforts to get us home ASAP will not go unnoticed. She also went the extra mile with sending out information on protocols for proper quarantine procedures upon arrival, even before the government had put things in place. This was beyond her scope and never having to deal with any situation like this before she really went above and beyond. We cannot thank you enough for the all your attention and compassion during these difficult times.
I've gone to Ami for trip planning for three years now. I always feel so overwhelmed whenever I book flights (the websites are so confusing!) but it’s always so easy booking trips with Ami. She always has all the details and information that I need and she even gives me recommendations for what to do at my travel destinations! Super thankful for everything you've done for me. Thank you, Ami!
March 16, 2020
Best Attention to Detail & Client Service I've Ever Seen
Best Attention to Detail & Client Service I've Ever Seen
I have been amazed by Ami ever since she started helping me with my flight bookings and travel plans. As someone that travels quite often throughout the year, Ami's attention to detail is second to none when it comes to making sure everything will workout just as planned. I would not hesitate for a second to recommend her for your travel needs.
Kerry Helped me quite a bit when I was in Jamaica on my honeymoon. She placed a call and was able to get us upgraded to an oceanview room with honeymoon perks without extra costs. Thank you so much Kerry for the wonderful experience.
I write this from SQ 12 en route LAX from Tokyo which is the last sector of my journeys on this trip. I must tell you that the SIA sectors from Delhi to Singapore, Singapore to Tokyo, and now Tokyo to LA have been simply the most pleasurable and enjoyable in every way.
Each of the flights have been on time, the courtesy and especially the food and drink on board have been outstanding, and truly thanks to you Shoba and your former SIA colleagues in Chennai, I have received outstanding VIP treatment and service from all the cabin crews in every sector and I do not think that I shall ever consider any alternative to SIA anywhere in the World where SIA flies.
Many, many thanks for all the trouble which you took on my last minute ticketing, and I hope that Sumi and I will soon have the great pleasure of receiving you and your husband in Los Angeles.
Booked our first Hawaii dream vacation through this wonderful lady and everything was bang on. Top notch resort, ocean view and whale watching from the balcony. It was the dream vacation we always wanted. We will be booking through her again 100%.
Notre agent nous a fait plusieurs recommandations sur plusieurs hotels tout inclus a Riviera Maya et nous avons choisi le Riu Tequila, nous avions quelques demandes et preferences pour le sejour et a notre arrivée, tout etait comme nous l`avions demandé ! Pas de mauvaises surprises! Merci beaucoup a notre agent Alain pour son temps et ses renseignements precieux! A la prochaine!
Anna is the only travel agent you will ever need. When we first started travelling we had no idea what we were doing so we contacted Anna and she was and is amazing. She was able to make several suggestions based on what we were looking for and was very patient with us as we had A LOT of questions she walked us through everything and made everything very simple. She always kept us updated with any changes to our trip even the smallest of details were not overlooked, she was also available to answer any questions we might have at all hours even though we told her there was no rush we always had a reply within hours. Her customer service is second to none and she will do everything she can to make your next holiday the best one that you have ever had, Anna truly goes the extra mile for her customers and will make your holiday panning a seamless experience so you don't have to worry about anything except enjoying your holiday. We will never need another travel agent thanks to Anna.
I found Anna extremely helpful, very pleasant and knowledgeable. It was such a pleasure meeting her in person too. I would definitely recommend her in all aspects for planning a flight or a vacation. She is the best.
We used Anna to plan a trip to Florida (not Disney). We weren't totally sure even what part of Florida that we wanted to go to. We gave Anna some ideas of amenities that we were looking for as well as a price point. Anna worked tirelessly for us and was so patient with us when we would ask for just one more option. She ended up finding an absolute gem that offered everything (and more) that we had asked for. We knew that she was only a phone call away if we needed her on our trip, but everything went so smoothly that we did not need her. We will definitely be back to the resort, and will definitely have no hesitation to use Anna again. We have referred her to all our friends and family, who have been equally as impressed with her services.
When we decided to have our first holiday as a couple we went with Anna to help us decide where and what we should do. And with no complaints she helped us pick the best first all inclusive in Cuba. We since have only had Anna book all of our holidays. From all inclusive holidays to the basic flights across Canada to our multi city flights through Colombia! We would not have this new travel bug if it wasn't made so easy for us. Thanks Anna! You know we think you rock!
I’m writing this review as Anna always goes the extra mile when booking my vacations and if I need her help on vacation she is always there for me. She has gotten to know what things my husband and I like to do or what we expect in a resort and always steers us to the right fit!!! I never worry about a thing as she always makes sure everything is covered from excursions, luggage allowed, any extras needed!!!! Oh and not to mention always finds the good deal!!! Thanks Anna for being our number one vacation planner!!! Recommend to others all the time!!!
Tanya is fantastic! I messaged her saying I needed a week somewhere on the beach with my budget and I was on a plane heading to Punta Cana within 36 hours everything planned out for me. As a first time traveller and going alone it could have been scary but I knew she had set me up for a relaxing vacation I would not forget!
From late December 2019 to mid January 2020 my wife and I enjoyed our second trip to Australia and our first ever ocean cruise; ten days from Sydney to points in French Polynesia and return. This was preceded by several days in Sydney including the New Year 2020 fireworks, shopping and visiting famous Bondi Beach on New Year's Day plus a one day side trip to the national capital, Canberra. The entire trip was nothing short of spectacular.
Our travel companions, who happened to be our Silver Travel Advisor, Alain, and his gorgeous wife Marjorie were delightful to be with the entire time. Alain arranged every detail of this trip and not one part of our trip went wrong. We would highly recommend Alain and Silver Travel and we are already looking forward to having him arrange our next adventure.
We want to express our appreciation to you for making sure we had a wonderful Christmas at the Melia Cozumel Golf All Inclusive resort. Your communication throughout the organizing process and answering all of our questions was helpful beyond words.
Our 4th-floor Garden View room was spacious and gave us a clear view of the sea, the resort grounds were immaculate, the gardens of palm trees and flowers were beautiful, the buffet provided a great variety of delicious food, the shuffleboard and mini golf were fun, and the entire staff was welcoming and friendly. All of this, along with sunshine and a white sandy beach made for a perfect vacation.
Thank you. Thank you very much. Nancy, Julie and Laurie Johnstone
We found Barb through Facebook a few months back, she was nothing but kind and patient throughout our entire experience. She went above and beyond to find the perfect destination and resort for us, we chose a Riu resort in the Bahamas. She made everything easy for us first time travellers. She answered all of our questions very quickly and put our minds at ease about any last minute concerns we had. The process was very straightforward and travel was a breeze. The resort was beautiful and service was excellent. We had a wonderful time and will definitely be recommending Barb and her services to others in future. Thank you!
Crystal was very helpful with our trip to Cuba. She found us a lovely new resort - some of my favourite features other than the awesome beach was the lobster bbq on the beach! She made sure we had a quiet ground floor room, and when she advises you to use the lounge on the way back at the airport.. do it! It made the trip back so much nicer and less full of lineups.
We have used Marnie as our travel agent for several trips now and each time have enjoyed our experience. This particular time we were taking a large group away for the Christmas holiday and had intended on going to a particular resort in the Caribbean. Marnie suggested that there were better places in the same price category and convinced us to go to Costa Rica instead and stay at the Riu. We have been to Jamaica, Mexico, Dominican, Turks and Caicos, Barbados and Cuba (and some of those 2-4 times) - Costa Rica was the best on all accounts. Marnie even made recommendations on day excursions. We are so glad she convinced us to change our location!! Trust her opinion!!!
Je quitte aujourdhui pour une petite expédition de 11 semaines en Australie pour combiner la visite de famille et lexploration de cet immense pays!
Alain ma guidé pour la préparation de mon voyage et il ma trouvé des très bons prix pour les réservations dont javais besoin. Il propose des options et nous laisse la flexibilité de finaliser nos choix.
Bref, super service! Merci!
This was one of the most memorable and enjoyable trips that my husband Glen I took with Shoba and a wonderful group of friends. This was our second trip organized by Shoba. The first was to South America.
This trip surpassed all my expectations. In typical Shoba style it was flawless.
Each place we visited was carefully researched to ensure we had authentic experiences. Some of the examples of these were our visit to a Druze village where we able to interact & hear directly from those who lived in the village. Here we had the opportunity to have lunch with a Druze family in their home. We were treated to an array of traditional food prepared by the family. Other examples of authenticity was our visit to Nazareth village which re-enacted village life in Galilee in the time of Jesus.
Yet another was the boat ride on the Sea of Galilee, and the Shabbat dinner with an Orthodox Jewish Family.
Shoba’s professionalism is evident in the manner in which she is solves and handles situations as they arise. Her excellent organizational skills, & her attention to detail made each day of the trip memorable and seamless. Her choice in selecting tour guides with excellent historical knowledge just added to our awesome experience.
She always went above and beyond to make sure all of our needs were met, whether it was to the comfort of our stay in the hotels, the choices in the food we ate. A personal example of this quality was the effort she put into making sure I was able to meet with my childhood friend who lived in Haifa, who I had not seen in 50 years could join us for dinner in Tel Aviv.
One of the elements that made this trip truly amazing was Shoba’s ability to maintain that the group stayed cohesive, and that we had lots of fun, laughter. One of the highlights was that music brought joy each day. From the traditional singing of popular Jewish songs on the boat ride on the Sea of Galilee, the impromptu piano playing by her husband Kalyan, and group singing on the streets in West Jerusalem, or just listening to music CD’s on the bus. Music was an unifying force.
I am grateful to Shoba for the hard work & effort she put into planning our Holy Land trip. For my husband Glen & I this indeed was a trip of lifetime. Thank you Shoba.
My husband and I have, so far, had two very memorable holidays (South Africa and a Mediterranean cruise) with Centre Holidays. We also have several friends in Australia, Canada, US, UK and India who can attest to the extremely high quality of these trips.
We were presented with new and exciting experiences each day! The well-organized tours and efficiently-planned activities gave us the opportunity to comfortably immerse ourselves in history, culture, food, fellowship and entertainment.
Mrs. Shoba Subrahmanyam, our tour director, did a brilliant job of coordinating our flight, cruise, transfer and tipping arrangements, which took a whole lot of pressure off us. We received additional benefits (discounts/special privileges) as a result of Shoba’s super negotiation skills. She even arranged for photos and videos to be taken by a professional videographer, which were progressively shared with us during and after the holidays.
If you, your friends or your family are planning a holiday, I would highly recommend a Centre Holidays experience. The Company’s excellent reputation and success with international group bookings (usually 30–40 persons), will ensure you travel in comfort, give you the opportunity to make new friends in a safe environment, as well as open your minds to the abundance of travel opportunities awaiting you in this big, wide, beautiful, wonderful world.
I was unfamiliar with Shoba and her organization coming into this trip, being a last minute fill-in, but I have to say, I was very pleased with my experience.
We had a set itinerary, but, Shoba made it very flexible, and destinations were changed after a group vote - we also had additional items added as time permitted - overall adding to the an already packed set of opportunities and locations!
We had a great guide, with exceptional local knowledge, as well as great biblical stories and scriptures to go along.
The group meshed, and I felt included from the first day onward. We had fun, we laughed, ate, drank, sang and prayed the whole time!
I would recommend Shoba and Centre Holidays, as this trip was surely a once in a lifetime trip for me!
2019 was our year of change, with a bachelor/bachelorette party in Las Vegas, our potential destination wedding, our honeymoon and not to mention our beautiful trip to Hawaii the year prior when we got engaged. Through all of this Brenda was not only supportive and helpful but was more than accommodating to all of our changes, requests and lack of knowledge with where to book and what to do! She made our experience of booking travel easy and fun and even offered a few amazing surprises after building a relationship with her! I would recommend using her for your dream vacations, a small weekend getaway and everything in between. Thank you Brenda for everything, we appreciate your time and effort and look forward to working with you again in the future! Mr. and Mrs. Rae
Shoba and Centre Holidays delivered the trip of a lifetime for me. Israel was on my bucket list, and everything that was done to plan and execute this trip did not in any way disappoint. The itinerary was loaded and meaningful. Shoba arranged not only opportunities to see the most significant sites in Israel, but also cultural experiences—lunch with a Druze family and exposure to their culture; a Sabbath dinner in the home of a Jerusalem Jewish family, where we shared a meal and a celebration with not just their family, but visiting Jewish students as well; the Nazareth Experience—how the boy Jesus probably lived out daily life with his family. Our guides to the sites were amazingly informed about the facts of each site, but also the biblical references. Looking back, I realize over eight days, I not only learned, but I enjoyed and experienced the historical foundations of my Christian faith, and made new friends as well. Well done Shoba! The trip was a ten!!
Bill Randolph Controller Retirement Planners of America Dallas, Texas
Been on 3 fantastic holidays with Shoba and every trip is better than the previous one. We are going to reach the skies because Shoba sets the bar so high. Attention to detail on the itinerary is meticulous; personal love and care of each member on the tour can never be bought; fun and laughter is so contagious and most of all she has a wonderful sidekick. Looking forward to doing many more trips.
The most amazing trip. The itinerary covered everything we wanted to see, plus much more. We were able to interact with the different nationalities in Israel and learn more about them and share a special meal with them.
The River Jordan Baptisms were extra special as was the communion at the Garden Tomb. Shoba was an amazing tour director and the choice of hotels and guides added to the flavour of the trip. We have so many wonderful memories and would rate the trip more than 5 stars if that option was available.
We are back in Canada now but the group we travelled with and the trip we enjoyed so much will be in our hearts and memories forever. Thank you Shoba, you exceeded all expectations and your warm / loving personality was a real bonus to all of us. We shared so much fun and so much laughter that we can’t wait to go on another trip with you sometime soon., as life permits. Thank you again and Shalom
I have booked more than once with Tanya and have had wonderful experiences. She is very responsive and has learned what we like and helps us find great places to visit. Thanks for all of your help over the years!
I highly recommend Tanya. She not only booked my family's vacation, but she made sure that our vacation was everything we had hoped for. She contacted me to make sure that our rooms and resort was what we had wanted. I will be booking with Tanya in the future for any vacations we take.
I have dealt with Sarah Tengler on numerous vacations and this time it was Disney. I have to say she made my life so easy. I have two young kids and had lots and lots of questions. I didn’t have to wait longer than 5 minutes before she emailed me back with an answer, sometimes even as early as 6:30 am I couldn’t believe she was already answering me back. She really made this crazy mama’s first Disney experience a truly amazing one.
She is well versed in hotels, dinners, rides. I’m pretty sure she knows everything and if she didn’t, she got back to me right away with the answer. We have booked other trips with her but this was by far the most planned.
I just wanted to praise her and her hard work and look forward to booking more trips with her.
Thank you for going above and beyond to make sure even the tiniest of details and what we were looking for in planning out our honeymoon were met. Love the extra steps you go too to make sure we don't forget anything. The only thing you haven't done is pack my bags and hold my hand through the airport lol. You made planning our travel vacation extremely easy and stress free. Will definitely have you book all our future travel as well :)
Best Service Ever!!! Excellent agent. Always made sure we got exactly what we wanted. I traveled with ease booking with Barb. Barb responds to every email and phone call promptly and with pleasure to help. She would always go the extra mile to ensure customer satisfaction. Couldn’t ask for a better agent!! Thanks again Barb.
The Azul Fives Karisma Resort that you recommended far exceeded both of our expectations. The restaurants had not only great cuisine, but the staff was exceptional. Thank you for the surprise upgrade! The rooftop sky suite was perfect!
I am writing today because I wanted to let you know what an amazing agent you have in Barb Hicks. In 2016 she helped my husband and I book our wedding and just a few weeks ago, she helped us plan a trip to Las Vegas. Both of these trips were everything we could have asked for and more. Barb did an amazing job taking care of everything and ensuring we had a spectacular time.
I find myself referring her to friends and family constantly because we were so pleased with her. Barb really pays attention to her clients and gets to know them so she can recommend an experience to suit your style. She really goes above and beyond for her clients and is truly passionate about her work and helping people to have an unforgettable vacation. She is wonderful, and we’re already discussing our next trip with her. Thank you for having such a dedicated agent.
The customer service was below expectations. The check-in staff did not go over any details regarding the resort itself like where things were located. Only told us that we would get to book one night at a sit down dinner and had to reserve at least 24hr in advance. Every time we ordered anything we had to sign for it so we had to wait in some instances up to 1/2 hr. Even though there may have been good service there is no way we would tip them especially when its an all inclusive and waiting to sign their slip. Having to sign for everything makes no sense. We noticed that a lot of the staff spent more time chatting with each other vs serving guests. They made a lot of errors with drink orders. The food was ok and had enough choices for us. The maid would keep shorting us on towels so we were continually having to call the front desk to get more. They did not enforce their own rules about saving beach chairs so people would leave there things there and would not show up for hours. Would not stay at this resort again.
We had a wonderful vacation in Costa Rica. We are used to going to either Mexico or Dominican, so we told Teodor we wanted to try something different this time. As usual, he recommended us the perfect resort. It was Riu Palace Costa Rica. Beautiful resort with endless activity options, especially since we had exchange privileges with the Riu Guanacastle next door. We helped a local community, and also did a tour to Nicaragua. And more - we went to the Plaza Premium Lounge at YYZ which was a great way to start our trip - also recommended by Teodor. Up to now we thought we have to be flying business class to use those lounges. What better way to start our trip than a good meal and glass of wine rather than the garbage food on planes. I cannot thank Teodor enough for recommending us this wonderful resort, as well as the lounge! We love his personalized service and expertise!
What a great pleasure to deal with so very professional Ami who was endlessly patient and resourceful with my very specific requests. I could see her smile on-line and over the phone. Hats off and best recommendations for Ami.
Many thanks to Teodor, who helped me go on an amazing vacation in Cancun, Mexico. It is very hard to find a good deal on March Break, and Teodor found one for me! I recommend Temptation Resort in all aspects. It is an adults only resort, elegant, quite exquisite and fun! Thank you very much Teo for this wonderful vacation!
Just back from the Royalton Punta Cana in the Dominican Republic. What a great trip. The resort was everything one could hope for. Great food, super friendly staff, warm days with lots of sun. The thing I like most of all is that it is super clean. Looking forward to next year!!!
Any time my husband and I want to go on vacation, we only have to address to Teodor and briefly tell him what we want. For either all inclusive, tours, or specific destination he will come up with great ideas and offers.
Teodor became a friend to us as now he knows exactly our preferences and needs. He would even contact us to let us know about opportunities he thinks that might be suitable. Teodor booked vacations in Caribbean countries for us, he helped our daughter and her husband to find their perfect vacation any time, he found best flights for my elderly and disable parents with special needs. Teodor even remembers what seats we prefer on the plane... Our whole family was never disappointed as Teodor always exceeded our expectations. We trust his knowledge about various places and types of vacation, as well as his wonderful ideas when you want to have fun.
Last year we were thinking to travel to Romania. No more than that. Teodor found the best flight deal for us (KLM, which really is the best). He also gave us suggestions about places to visit and things to do while in Romania. We decided to follow some of his advice and went to visit Bran Castle, crossed the mountains on Transfagarasan Road and then visited Peles Castle in Sinaia. Speechless !!! Interesting, beautiful, impressive, unforgettable. We loved the breath-taken scenery, traveled in the past while visiting both castles, we had good time with wonderful people, and we enjoyed excellent food.
THANK YOU, Teodor, for such an amazing trip plan you designed for us. You are the best! We are waiting for you to send us to new places.
I want to emphasize the very good work of Teodor Mihails flight reservations for my programs. Exchanges with students aged 12 to 17 from Canada to Europe, 270 flight tickets to Paris from Vancouver Calgary Edmonton Halifax Toronto and Winnipeg. Excellent rapidity and lots of changes that he took care of. Thank you thank you Teodor Mihail perfect organization
Duane is very professional in handling our request for an all-inclusive trip to Cuba. He exceeded our expectations by suggesting some contact local tour group in the area who helped us in our excursion in Havana.
The experience was splendid. I highly recommend Duane to my family and friends.
I would like to thank you Bonnie on helping us choose the vacation package which included our stay at the Royal Decameron Cornwall beach in Montego Bay. From the start to the finish we enjoyed every minute of our vacation.
You are an excellent travel agent. You were very pleasant and understanding of my needs, which were all met. Our accommodations at Royal Decameron was very nice from the reception to our room which was very clean and the staff was superb.
Let me address the food, breakfast, lunch and dinner was great, we had a sample of the local foods at each serving.
Thank you for making this the best vacation I have ever had.
Thanks again! Ricardo Clayton
December 20, 2018
Jewel Runaway Bay - Know What To Expect If You Are Over 50+
Jewel Runaway Bay - Know What To Expect If You Are Over 50+
My wife and I and 12 other friends where at the JRB the last week of November, beginning of December. It is an almost annual trip we take together without our kids. We are all in our mid-50/s to late 60/s. Read JAYYZ/s review as it is pretty much exactly how I feel about the resort, so I will not go into everything.
Basically, know what to expect before you go and you will have a great, relaxing time.
ROOMS - Yes, they are a little tired, but honestly...how much time do you plan on spending in there? They were always clean, everything worked fine, and they were big enough to accommodate my wife and I, our baggage, and my golf clubs! We were on the second floor and our balcony overlooked a plunge pool room. The pool was pretty noisy as it cycles on and off with the waterfall, but that all stops at precisely 11:30 pm. Next time we will get an oceanfront room as we could not see much through the trees.
GUESTS - It was not too busy when we were there...there were lots of people, but no lineups anywhere for anything (and no early morning dashes required to secure a lounge chair...there was always lots available everywhere in both shade or sun). Lots of Canadians, Brits, and Scots. Not many Americans -- I do not think they have the right "attitude" or patience for this resort as it is quite laid back and relaxed. After many years of travelling, I have found them generally to be a little too demanding and self-centred. "Serve me now!" This is Jamaica, mon...relax...they will get to you!
GROUNDS - Very well kept at all times. Beautiful flowers and gardens.
STAFF - In a word, amazing. Although my wife ran into a few that were not as happy and helpful, I did not. Everyone from the front desk to the gardeners were always pleasant, helpful, and said hello, or wished me a good morning, etc. Shout out to Dandrea at the front desk who knew me by name after the first day!
There were of course some favourites...Christine the hostess...thank you for your beautiful smile every day, for checking to see if anyone in our group needed anything daily, and for making our trip most enjoyable. You are a very special young lady...keep it up. Fitroy the chef at the Jade Samaurai...you are amazing, and not a bad singer I might add! Thank you for two very special nights looking after our group. If you ever get to Canada, look me up!
Bartenders Lucas (in the Lobby), Natasha (all over) Jason (swim up bar) and Sharrenne (spelling?)...great job dealing with the pirate, and keeping our drinks constantly full.
KIDS - If you are travelling with them, this will be a great resort. If you are not travelling with them, but like kids in general, this will also be a great resort. When we were there they were never a nuisance or bothersome -- good parenting skills obviously! Caution - When you are there with friends, and it is happy hour by the swim up bar, you just have to be careful with dropping the odd F-bomb. If you are looking for a romantic couples retreat, this is not the resort for you, although it certainly can be if you have the right attitude. If you do not want to be around kids, stay away from the waterpark on the weekends. Otherwise we all had a blast on the waterpark/s Lazy River and slides.
GOLF - Several of our group golfed every day, and I golfed (if you call it that!) 5 out of the 7 full days we were there. The caddy shop locked up our clubs after each round for the duration of our stay. Very convenient. Course is right across the street and a very short shuttle through the tunnel from one side of the street to the other by our chauffeur, Albert -- A most knowledgeable and pleasant man. The caddies were most helpful, although nothing apparently (even multiple Red Stripes) could help my game that week. Shout out to Seaford, Freddy, KenRoy, and Frank. Keep smiling lads! "No problem".
The course is challenging, but not too tough. The front nine is tougher than the back -- a few 430+ par-4/s on the front! Note that the greens keepers do not work weekends, and with the daily sprinkles of rain, the fairways, rough and greens all got a little "hairy". But alas, come Monday everything is cut and the greens are faster.
SMOKERS - I am a cigarette smoker. New Jamaican rules are very similar to Canadian rules...smoking in designated areas only. There are only four though -- outside the front lobby, on each side of the middle room block, and at the west end of the beach. The resort is a wonderful size though, not too big, so it was only a short walk to a smoking area. As a Canadian, I follow the rules. Not everyone does, especially when on the beach. I smoked there a few times myself, but never around anyone and I did not butt-out in the sand!! There are garbage pails everywhere...put your butts in those and keep the Beach clean. On the positive side, I smoked less than I normally would have, and I met some amazing people in the smoking lounges!
In summary, know what to expect and you will enjoy yourself. This is quite laid back and relaxed. Not much "pomp and ceremony" or snobbery here like you get just down the beach at the Bahia Principe. For the money, i think it was perfect. I have stayed at the 5-star places... I like this much better!
The plans for the refurbishment/expansion are in the lobby for everyone to see. It will be twice the size (over 500+ rooms) and likely 50% more expensive once it is done. Enjoy this pleasant little resort while it is still like it is. If you really must have a glamorous room, go be with the snobby Americans at the Bahia!
Regarding your services, they were fantastic. Always on the ball and keeping us informed. Thank you for all your help, especially with 14 people...must have been like herding cats at times. Sharon and I will certainly keep you in mind for our next trip.
We chose to spend our honeymoon at the Fairmont Southampton. Eugen helped to make this possible with his planning and advice given. Many may choose to rely on TripAdvisor, read Fodors or Frommers, or book online, but we think on the basis of all things being equal, the kind of impartial advice given from a certified travel agent - moreover an experienced and well-travelled one like how we had with Eugen, makes the informed decision that much more meaningful and worth it when you arrive to your destination and everything is as was explained and expected. You can find that kind of value out of a book or a site. But you can find it with Eugen.
As for the trip itself, the Fairmont Southampton did not disappoint with its fantastic private beach right next to Horseshoe Bay (you really pay for this value). Great views from our room with Lighthouse nearby, great service befitting the Fairmont brand, and great dining especially at the Waterlot Inn. What makes it extra convenient are the pickup/dropoff to airport included, and the complimentary ferry service to Hamilton. Great memories, and a great time thanks to Eugen. Book with him and find out for yourself!
Thank you Shoba for booking our amazing first time trip to Disney World. Everything went very smoothly. Thats what I asked for from you and thats exactly what you made happen for me. I could not ask for anything more. Absolutely no glitches! Once again, thank you.
My husband and I were dying to escape the cold winters. We were having a hard time choosing the resort, as I have lots of preferences. Teodor found us the perfect resort – the Grand Bahia Principe Tulum. It is located in a complex of 3 resorts – Bahia Principe Coba, and Bahia Principe Akumal. We had full access to the Tulum and the Coba. We liked the beach at the Tulum the best (the one we were at). The beach was beautiful, and the food – we had LOTS of a la carte options, considering we could use them at both resorts! We can’t wait to do the same next winter – have the feeling of getting on the plane at -10 degrees with winter clothes, and step off at +30. It was a bit of a drive from the airport, but that was great as Tulum and Xcaret were pretty much next door. What an experience – we didn’t know there was so much to do in the Mayan Riviera, and beautiful places. All we can think is we want to come here for 2 weeks next time!
My boyfriend and I booked our trip to Cuba with Inspiring World Voyages, and we felt like we could rely on Teodor for anything. From recommending resorts to booking our trip to extras, he did an amazing job.
We flew Sunwing to Holguin, the service was good and the flight was just under 4 hours. Teodor assigned us seats together, so we could feel relaxed knowing we will get our preferred seats and will not sit separately. We stayed at the Memories Holguin Beach Resort, a wonderful property for our needs. The staff were great and very helpful, the food was good and the beach was wonderful. In the evening they had some amazing shows. To name a few, they had a Fashion Show, Caribbean Show as well as a Comedy Show. The comedy show made us laugh the entire time, we felt like we were watching actors rather than entertainment staff! While there, we went swimming with the dolphins – an amazing activity, the dolphins are so cute and love welcoming humans with affection. And we also did a tour to experience the city of Holguin. The destination representative was great and always there when we needed assistance. On our last day, we loved having a flight leaving Cuba around 10:00pm. We’ve had flights leaving around 11 am before and didn’t like waking up early for pick-up at 7 or 8 am. We told Teodor that, and he got us a flight leaving late so we can say goodbye to the beach!
We didn’t know such service existed, we were always used to stuff like ok which resort you want? We would recommend anyone going to the Caribbean or anywhere in the world to book with Teodor!
This was my second time booking with Teodor, and as usual, he gave outstanding 5-star service. This time we were thinking about a cruise, and Teodor gave us several options. In the end, we ended up having a total of 9 people, who all wanted to do a Mediterranean Cruise.
Teodor found us a cruise unlike any other. Anyone can do an itinerary to the top cities in the Mediterranean, whether it be a cruise or rent a car. Teodor got us a cruise that took us to mostly hidden places: the itinerary was Civitavecchia-Palermo-Malta-Palma de Mallorca-Barcelona-Savona-Civitavecchia. We sailed on the Costa Fascinosa, and loved the Italian atmosphere on board. The restaurants, especially the formal one, were amazing. The meals were beyond what we expected, and they would have staff performing dance shows in the restaurant to keep everyone entertained. The shows in the evening were amazing. We enjoyed having rooms next to each other, all of them oceanview so we could see where we were. If I had one word to describe this cruise, that would be perfect.
The shore excursions were great. In Palermo we just caught the hop-on hop-off bus. In Malta we did a tour across the country to a beach. Coming back, the tour made lots of photo stops at some beautiful landscapes, one time we felt like we were in Santorini. In Barcelona, we did a tour to the Sagrada Familia and the Casa Battlo. It was great to have priority access over the long line-ups at these worldwide popular attractions, as that gave us time to walk around a bit after the tour. And in Savona, we split up: some of our friends did Monaco, others did Nice, but we did a tour to Positano. I would call Positano “an alternative paradise” – it does feel like paradise, yet it’s different. And the drive there through the mountains was breathtaking.
As usual, we would recommend Teodor for anything. We were going to stay in Rome after the cruise, however, he recommended us to do a pre-cruise there in case of any flight delays. And he was right – the flight was 7 hours late! He basically saved us from missing the ship, especially since Civitavecchia is a bit of a drive from Rome! And it was great to have seats together on the plane, also arranged by Teodor. We enjoyed visiting Rome, it is a truly wonderful city. We will definitely be back, after having thrown a coin into the Trevi Fountain!
Thanks for organising the tour. What’s special is not just the great safaris and river cruise but the special touches like the opportunity of attending a Zimbabwean wedding, an evening of music and the unique Boma drum show. And that the whole group did almost everything together. Truly a memorable trip. Thank you.
I just wanted to thank you for all the planning and effort that went into our trip to Kenya and Oxford. Your thoroughness was appreciated by everyone..
The hotels more than met our expectations and the local transportation around Kenya unfolded without issue. The choice of providers for our safari to the Maasi Mara was excellent. We had a wonderful time with Joseph for 3 days touring and this was certainly the highlight for the team as we got to see all of the big 5 in their natural habitat. It will be a life long memory..
Thanks especially for the hard work of making unforeseen changes at the last minute that arose during the trip. You certainly went above and beyond working with airlines, hotels and tour operators.
Everyone of our team had a remarkable time and again thank you.
I have been using Senta for my travel needs for easily 7 plus years.... she is honest, professional and helps you make your travel plans and dreams come true... best part is you tell her your wishes and your budget and she makes it happen without the worry of on line travel centres and you just being a number...each client is treated to each individual need. I recommend her and I travel as often as I can and will consider no one else....
We had a great time at this resort. Teodor was really helpful with the booking process and even gave us seats together. The resort was great, its located on a big hill overlooking the bay. You can easily get to the beach using a mini-car, elevator or stairs. The beach was not too big and not white sand, but it was ok with us. The food was great, and we loved the room. At the end, check-out time was 12:00 but our transfer bus was at 5:00. They let us stay until 3:00 at no charge. We would strongly recommend this resort, and Teodor as the #1 agent to book with.
What a great flight I had. What a fabulous, attentive to detail, professional agent I had the honour of booking my flight to Romania. His name is Teodor Mihail. He was kind enough to provide me 2 other date options and was flexible with me through the entire process. Thank you Teodor. I greatly appreciate your hard work and look forward to booking my future vacations with you.
Warmest regards, Madalina
We are planning our first big trip since having the children and could not decide on what we wanted, cruise, hot holiday, adventure or relax. Ami was insanely patient and so helpful - she found us a great vacation that ticks all of our boxes and we cannot wait!
The trip was unique, the people chosen were from all over the world. Strangers became friends by the end of the tour, exchanging e-mail ids and telephone numbers. Old friends caught up with news of their families.
Travel arrangements with local guides, accommodation and entertainment thoughtfully chosen was excellent. Meticulous preparation, sensitive to each one′s needs was quite touching to most of the members on the trip.
Rekha and I will come on every holiday that you organize in the future.
Congratulations on your achievement!
Mr P. B. Rajesh FRCS Ed, FRCS CTh, FRCS Eng, FETCS
Consultant Cardio-thoracic Surgeon
Member Council, Royal College of Surgeons of Edinburgh
Member Council, European Association for Cardio-thoracic Surgery
We had a wonderful time in Punta Cana at the Majestic Mirage resort.. Our one bedroom suite was huge and beautiful!. The service at this resort was amazing, not sure if it was because it was so empty?.. but regardless, the service was great. Generally when we travel to Punta Cana, the service is a little slow but we never complain since it′s a laid back country... However, this place was really fast service everywhere!. The only complaint that I have is that I wish I booked it for 10 days instead of 7..lol..
Thank you for helping Renate and I with our sun holiday planning this winter. Your suggestion of Grand Santa Lucia (now Roc Santa Lucia) in Cuba turned out to be a great choice. It was really helpful that you had been there as a guest. Your suggestions for excursions and items to bring to supplement tips were very useful. We especially appreciated the many travel tips you had for these two novice travellers! Your follow through with updates and contact after our trip was booked was very much appreciated! Thanks for being so helpful, friendly, and knowledgeable. We will not hesitate to contact you for future travel planning.
Marnie was very helpful when we were looking for a place to go on vacation. She remembered our preferences from previous bookings and made sure we had everything we needed. She also provided a lot of helpful hints to make our vacation even better. Thank you Marnie!
Marnie was wonderful! Recommend the Roc where she had vacationed. Was able to suggest best value outings. Kept us informed about changes that came up before our trip. Had excellent travel advise too.
7 Nights Viva Wyndham V Heavens, Puerto Plata, Dominican Republic
Room: The room size, location (building 5) and decor were quite pleasing. The shower overflowing and expanding the wood on the base of the bathroom door to the point that it wouldn′t close was an annoyance, but hey you′re on an island. Two double beds were both bouncy, sloped in the center and needed replacing. Pillows were also the ones you had to fold in three to get a decent thickness. Patio door would not lock unless you performed a bit of push⁄pull⁄twist with the broken latch, we did finally master it, however the maid continuously left unlocked (we were on ground level so was a concern). Air conditioner stopped working day 5 of 7 and had no hot water at dinner hour on 2 occasions. Again, we coped and did not bring to the hotel′s attention.
Bees were an issue near our building and I was stung on the beach on my foot. No big deal. They sprayed daily as you could smell the pesticide as you walked around the resort in that area. Bees are nature, we get that and appreciate the resort was trying to keep them under control. We also can appreciate those guests with bee sting allergies, but perhaps spray first thing in the morning rather than mid day to reduce the exposure to guests. Also, the sprayer should be masked!
Grounds: Beautiful! Walk to beach was absolutely stunning and in no way of a concern to us about distance to beach.
Pools⁄Beach⁄Grounds: All very clean. Main pool just needs a refresh paint job, otherwise beautiful. Saturday afternoons they do a foam party and fill the pool with foam! The absolutely most memorable experience for us! What fun! We felt like kids taking a huge bubble bath! Will never forget this experience. Upper pool above main pool bar also needs a refresh. Pool near Sofrito Restaurant was just repainted and looks lovely, however did not see anyone using as it was in an awkward location attached to Sofrito restaurant. NEVER had an issue with finding a lounge chair at beach or pool. After 10 A⁄I′s under our belt, this was a first. Quite enjoyed this. They apparently had an issue with their main washer⁄dryer for towels and were taking them to another resort to be cleaned for a few days. This meant a refresh of towels in the rooms and the towel hut were causing frustrations with some guests. We just hung and reused them and wasn′t a problem for us. Beach was lovely! Vendors did come further into the beach lounge area compared to other resorts, but ′No, gracias′ was all it took to have them move on. If you had your eyes closed or were reading, they left you alone. If you lingered too long looking at their product and engaged in any more conversation, it was harder to have them move on. Self-serve cold water dispensers at both bars was a great addition. Awesome coffee and very hot water if you like tea. Omelet station in the morning was great. We enjoyed the wine compared to other resorts (Spanish Dry red and white). Didn′t really have any top shelf stuff though.
Staff: All extremely helpful, polite and did a great job! Front desk staff are the best we have encountered.
Food: We enjoyed the food varieties except for Blend. The resort needs to work on the dishes in this restaurant. Lots of potential. We actually spent most of our meals at the main restaurant and also found a variety. You must try the banana mash. Yummy! Enjoyed Sofrito (DM inspired dishes).
Excursions: We hired a taxi (2 guys) and they took us to the waterfalls, fort, historic Puerto Plata for 3 hours for $80 American for 2 of us. Was very enjoyable and would recommend.
We booked snorkelling at the resort from the hut near the pool. The trip took us on an open air truck for $50 each. The location was 30 minutes away near Sosua at Casa Marina Beach Resort. The guys at the snorkelling and scuba diving shop were awesome. Laughing and joking around but were very careful about ensuring safety. They took us out to two locations. THE BEST snorkelling we have experienced to date! Incredible varieties of fish and beautiful reef. Would highly recommend this adventure. It was difficult to get on and off the boat from the beach with very high waves the day we went as they don′t have a dock.
In summary, we would recommend this resort to those that aren′t overly focused on the negative aspects of life and their experiences. Travelling to various Caribbean Islands over the years, we have accepted that no resort is perfect. We aren′t looking for perfection, just a break from reality and the cold. We are on vacation and unless the issue is something we are absolutely unable to tolerate, we don′t usually make a fuss over. This A⁄I resort through Sunwing was great value for the money.
7 Night Group Vacation to Memories Flamenco Cayo Coco
This has been the second time I have worked with Marnie for a group vacation and both times everything has been perfect! She is an awesome person to work with. She is always completely organized even when dealing with a group of students (which can be difficult). She has always managed to get our groups in the same building when we get to the resort and always makes sure we have everything we need to know upon arrival. Thanks to Marnie I have had two of the best vacations in Cuba!! I will always go to her anytime I need to book a vacation in the future.
We had a fantastic week-long holiday with a group of friends, organized and arranged by Trish. She was professional, knowledgeable and made every effort to ensure our trip was a total success. Thanks Trish for making our Antigua trip go so smoothly.
In all honesty, this was the first time we ever went to Cuba and it was one of the most well planned and beautiful vacations my family and I have traveled to. Your services helped us completely enjoy our experience. From going to Cuba to leaving Cuba, everything was so well organized and easy to follow through. The food we ate everyday was amazing and the hotel itself was kept very clean and nice. All the workers were very kind and efficient as well with everything they did for us. All the events planned like the Marine Adventure, Trip to Havana, and Jeep Safari that we chose to go to was very enjoyable and well planned with thorough explanations on orientations to make sure we are well informed on everything we could possibly do on our stay there. This was definitely an amazing vacation and my family and I are very excited to come back here again sometime. Thank you for everything.
Hi there fellow travelers!
My bf and I recently booked our very first vacation through Manta Ray Travel. I would like to start with a rating of the agency.
As a first time traveler we had tons of questions, a few too many now that I look back lol. Manta Ray Travel was so pleasant when responding to all our questions. They were quick to respond, knowledgeable of places and resorts, and so lovely to do business with! All we had to do was narrow down where we wanted to go and provided a few highlights of things we were looking for out of our vacation. Manta Ray Travel was quick to provide a list with options of choices, pictures and websites of different places and resorts, and included the best excursions to go with. The work was all done and all we had to do was choose where and what resort! We ended up booking the catamaran which is a total must do!! (Will rate the excursion below in the resort review). They were able to book us on a nice and early flight which is what we wanted. Great affordable pricing and service with a smile!! Totally an 11 out of 10 if that′s possible.
Now to rate the resort. We stayed at the Royalton Hicacos Resort and spa in Veradero Cuba. Upon getting to the airport in Veradero the buses were nicely organized, cold beers available for purchase, great cuban locals and sunshine. Upon arrival to the resort you′re greeted with a nice cold towelette and sparkling wine. Again, service was quick and efficient. Check in for us wasn′t until 4pm but we were in our rooms by 12 pm! Staff was great and friendly, and so helpful!! The resort was beautiful!! Many restaurants to choose from (Italian, Caribbean, Seafood, Tex Mex, etc) plus the a la carte buffet. The a la carte food had a huge variety of all sorts of food and desserts. The restaurants were delicious, especially the steak at the seafood restaurant. So yummy! The pools were clean and refreshing, lots of lounge chairs to choose from. Great swim to bar with friendly staff who always remember everyone′s names and greet them every time you walk by or swim up for a drink. The entertainment was great with new shows every night.
They had dancing lessons, shooting ranges, competitions, a mini fashion show to showcase all the great clothes they had for sale. The beach was spectacular!! Great beach restaurant right by the beach.
The catamaran was AMAZING!! by far the best part if our vacation. You start off at the Marina where you get on the boat. Then you make your way to do snorkeling in the ocean. After that you stop off at Cayo Blanco and you have dinner on the beach and have a chance to relax on the Beach before the boat takes off again. After Cayo Blanco you get to see the dolphins and have a meet and greet. We had the chance to get in the water wth dolphins, touch and interact with them and then have our picture taken!! If you offer them a nice tip they will also let you swim with the dolphins! ! The experience was soooooooo amazing.
Overall it was the best vacation ever. I wish I was still there. All in all I would totally recommend this resort as well as this agency, 100%!! GREAT JOB MANTA RAY TRAVEL! ! I will for sure be using them going forward for all my booking needs.
I recently booked a vacation with Manta Ray Travel to St James Club in Antigua. Eugen made planning this trip so easy. From numerous recommendations on potentials destinations to making my final plans, Eugen had insightful advice. St James Club was a wonderful choice. The hotel was beautiful. Eugen arranged for a personal driver to take my family on a private tour of the island. I can′t wait to go back to Antigua.
Right before I left on my vacation, I broke my leg. Even with this unexpected accident, Eugen made special arrangements with both the airline and the hotel that I was still able to go on the vacation and have a wonderful time. If you are looking for a travel agent who really cares about your experience, I would strongly recommend Manta Ray Travel. I will definitely be calling Eugen again when I book my next vacation.
December 2, 2016
Riu Palace Macao in Punta Cana, Dominican Republic
Riu Palace Macao in Punta Cana, Dominican Republic
Recently booked a vacation through Manta Ray Travel in Punta Cana at the Riu Palace Macao and had a great experience thanks to Manta Ray Travel and Eugen! Eugen requested a particular room with an amazing view and king size bed, which we got, as well as a personal welcome note from the hotel and Manta Ray Travel. The champagne on ice and fresh fruit in our room upon arrival was a great touch as well! I′d highly recommend Manta Ray Travel to anyone looking to book a hassle-free vacation. I found Eugen to be extremely prompt and well organized in getting me all the necessary documents prior to my trip. Thanks again Manta Ray Travel for a great vacation!
I had an excellent experience with Manta Ray Travel. Not only were they very professional, efficient and helpful but they were able to meet my tight deadlines and work around my schedule. I recommend this agency to friends and family.
Ami is one of the most amazing travel agents I have ever met. I always book my business and personal trips through her. Regardless of what my needs are, she always goes above and beyond to meet them. She even remembers the seating preference of all her clients on their flights! She is extremely knowledgeable when it come to booking tours, flights and hotels. Most importantly she always manages to get the best rate out there! I would definitely recommend Ami as your go to travel agent.
Our vacation was very relaxing, and it was very warm - exactly what I like! The resort was a bit far from the beach, but shuttles run frequently. Sian Ka An is the adults only part of 5 hotels on the complex. Food was great, rooms, entertainment and the people were all great. Although we like being on a beach, it was interesting being in a jungle pretty much and hearing all those sounds but enjoying it in luxury with no bugs. Food was actually really great, we ate well and they had something for anyone, for example there was a healthy corner and everything we needed. Then the bar included drinks like Grey Goose and Johnny Walker. Snorkeling was good because the resort is right on a coral reef, but because of that, despite the width of beach, it′s a safe swim area. I prefer the coral not being cleaned out, but again doesn′t bother us. We didn′t use the spa or any other facilities, but everything was very well kept and clean. We saw some interesting animals like lemur raccoon. It was great! What we liked was, our bracelet had the ″Luxury″ name on it, so we could go to any of the 5 resorts in that area, while others had to stick to their own resort, so that was amazing and well worth the price paid! All hotels were close to each other, same as beach distance - less than 4 km away. Only thing we didn′t like was being at the back of the plane, but it′s not a problem. And our return airport ride came at 7 am and dropped us at the airport at 8:30 for a flight departing at noon. But in the end it′s the resort that matters, so we had an amazing vacation!
December 1, 2016
Samana - Grand Bahia Principe Cayacoa, Royal Service
Samana - Grand Bahia Principe Cayacoa, Royal Service
We loved the resort. Nice property, nothing bad. The resort is on a hill, then you take the elevator to go to the beach. After you take the elevator down, there are small buildings, 3 floors each building - and those were our rooms since we upgraded to Royal Service - so our rooms were close to the beach unlike the others, which was great. There were 2 beaches, one of them was in front of our room, which had an ocean view. The water was nice and warm, and the resort is cleaned on a regular basis - if there is anything dirty, in maximum 20 minutes it will be cleaned! The food was good, but every day it was exactly the same. But much better than in Cuba. Upgrading to the Royal Service was well worth it - they have a lounge for Royal Service guests, there is a concierge and a room with computers for free wifi. Domestic drinks and house wine were included, and we had a welcome cocktail upon arrival.
We have never seen a nicer room in the Domincian. The rooms aren′t as big. This room was big, new and modern furniture, new LG TV. And we had an ocean view, we were on 3rd floor. No comment on the room and service. The destination representative was very caring, not wanting just money, but rather to help you and develop a great relationship. And he is usually there most of the day, unlike other resorts where they′re only on property 1 day a week. The destination is safe. If you want to go downtown, there is a shuttle going there every hour. After sunrise, people work hard to maintain the property. We had towels in the room as part of Royal Service, and you could exchange them at anytime. Upon check out, we didn′t have the towels because we left them in the room and they said don′t worry - hassle free! As part of the service with Transat, check-in was done while on the bus from the airport to the hotel, which was amazing! By the time we arrived at the resort, keys and everything were in our hands, and we could skip the reception.
Great vacation as always when booking with Inspiring World Voyages! Seats together on the plane, and always great resorts for us!
I booked a flight for my friend, Mr. Gheorghiu, who was coming to perform in Toronto. Forget the internet, I was given numerous options with professional 5-star service. And on top of that, the agent assigned his seats upon booking, and upgraded him to extra legroom seats. I told the agent he doesn′t speak English, so the agent not only assigned his seats, but also checked him in for his flight and sent him the boarding passes. I had absolutely nothing to worry about - my travel agent took care of absolutely everything! The flight was on time, and he arrived in Toronto, and back home, all relaxed and fresh. I was used to booking online, but you changed everything! From the first phone call, I felt at home and that I could rely on Inspiring World Voyages to take care of everything for me. Great job, will definitely book all my trips with you in the future! I recommended you my daughter, who after booking a family to go to her wedding, said to me ″why didn′t you recommend him to me earlier so he could do my entire wedding? The service was outstanding, no companies have given me such service!″
December 1, 2016
Niagara Falls - Marriott Gateway Hotel Overlooking the Falls
Niagara Falls - Marriott Gateway Hotel Overlooking the Falls
This was the best hotel in Niagara Falls we ever stayed in! It was our anniversary, and we had requested a high floor and a room with jacuzzi. Our room was overlooking the falls on the 15th floor and had a jacuzzi, therefore our requests were met! When we got to the room, they delivered a red wine (our favourite type of wine!) and a cake, along with a card saying Happy Anniversary! We were about to cry! The breakfast was included, and it was a full breakfast, which was amazing as not many hotels include it, and it was delicious! The dinner was delicious as well, best steak we have ever had! A bit expensive - for 2 people it was almost $100 after taxes but well worth the price! It was a truly amazing weekend and you did a great job making our anniversary special! There′s no way someone can have such an amazing anniversary by booking online!
We would like to thank you for the excellent services provided for our vacation. Everything worked very nice and in time, no line up at the airport due to the services you provided, and no worries about our flights. We enjoyed very much our vacation.
Just got back from the trip of a lifetime! 1 week on the MSC Preziosa around the Mediterranean and a custom post-cruise package: 2 nights in Venice, 4 nights in Rome and a few days on the Italian Riviera around Naples. It was truly an ″inspiring world voyage″, especially since we had everything taken care of, from seats on the plane to all transportation and hotel. Thank you very much! You are now our ″agency for life″. No other comparable place to book our tickets!
I want to thank you for booking us at this resort, it was an excellent choice. The resort is fairly small, but understandable as we agreed to a 3-star, the beach was beautiful, the food was good and the management was always trying to organize great activities. Very clean and nice ambiance, colonial-style. Last night, for example, dinner was outside, at tables with candles, and music playing. The majority of guests are from the UK, ages 40-60. Not much young people. So for us, it was the perfect choice. And my husband wants to thank you for the seats you gave us on the plane - extra legroom and together, we didn’t have to worry to get to the airport early to get seats together.
Valentin resort was elegant and stylish... the room was awesome, bathroom was like a spa. We spent most of the evenings in Playa Espana were there was live music. The singers were very good and overall we danced and sang with them and had a very very good time... restaurants had very good food, especially the French and Italian restaurants. The beach was nice, wide, water was shallow. And thank you for assigning our seats on the plane! We met others from Toronto, and they did not get seats together because there were none left. We told them our travel agent did them for us and recommended you!
My husband and I had a wonderful time in London. Up to now we had only seen the Big Ben, but this time we saw almost all of London. As weird as it may sound, we hadn′t even seen the London Bridge until this trip! But now we had a complete London experience, and even did a tour to Stonehenge! Thank you Inspiring World Voyages, you always sell us the best 5-star vacations. And of course we were given seats together on the plane. A bit bumpy ride but it′s always like that when crossing the ocean. Thank you again! We can′t wait for our next vacation which we already booked with you - Mediterranean Cruise on Costa Fascinosa in May!
Our vacation was really good. The resort had a very nice beach, the weather was nice, no complaints. We did 2 tours and they were great. What we are thankful for is that you recommended Transat Holidays to us over Sunwing Vacations. We had met others from Toronto while at the resort, who had come with Sunwing. They told us that their rooms were smaller than a regular hotel room, smaller bathroom, smaller shower, no fridge or mini-bar, no balcony, and located over the restaurant and swimming pool, where it was noisy from the entertainment. We could not believe it, we thought that’s impossible! For us, as we were booked with Transat, and had found out that Transat had only villas allocated to them – our room (a villa) was very spacious, 2 TVs, big living area and you could see the ocean close by (not oceanview rooms, but good enough to relax looking at the ocean), and quiet area. You transformed our vacation from horrible to amazing for recommending us to pay a small difference and go with Transat!
We are back safe and sound. We all had a wonderful time at the Princess Caribe resort. This resort was fantastic for families. The staff were all very friendly. The resort was very clean and food was good as well. Lots of activities for everyone! The pool was very large and we all had fun at the pool. I usually like the ocean better but not this trip. I truly have nothing bad to say about this resort... it is a 4 star (not 5 star) and this is exactly what I expected from a 4 star resort. The VIP was definitely worth buying, we had 24 hour room service which we used a couple times for midnight snacks.
December 1, 2016
Cancun - Bellevue Beach Paradise Resort + flights to Miami
Cancun - Bellevue Beach Paradise Resort + flights to Miami
Cancun was amazing. Loved the place. The people are great and the resort was good too. Food was great! The workers were such lovely and nice people. We did an excursion to the caves – loved it! Absolutely amazing! Thank you for giving us seats together on the plane and the transfers worked out well too. You did a great job with making everything simple and easy!
December 1, 2016
Punta Cana - Sirenis Cocotal Beach Resort Casino and Aquagames
Punta Cana - Sirenis Cocotal Beach Resort Casino and Aquagames
We just returned from our vacation in Punta Cana. The flights went great, we had seats together, and we had an amazing vacation. I could talk for hours, but to summarize it, the resort is very clean, not luxury, but renovated and well-kept constantly. The food was easy to find all day throughout the resort, sufficient and lots to choose from, especially in the evening. The weather was great, although 2 days it rained, but most of the time it was warm and sunny. We went on 2 different tours, they were good. The entertainment team was very good, we had games on the beach, aerobics, a well-kept gym, nice shows, as well as a club. The beach was clean, enough towels, beach chairs, as well as a nice swimming pool. The waterpark was super and not crowded. What I liked the most were the people, we talked to them a lot and they were really friendly and open, had a positive attitude and were working hard with a nice smile. We had so much to do that the vacation flew really fast, and we were sad to leave. My husband and I said we would definitely return to this resort! Sad that I didn’t inquire about 10 days.
We just returned from what we would call the best vacation ever! We don’t even know what to write, because everything, in one word, would be ″perfect″! The resort had a beautiful setting, it was a truly romantic paradise for us to celebrate our anniversary! The anniversary package you told me about worked well – they had a present in our room, and gave us a welcome cocktail. The beach was beautiful, entertainment was nice... everything was perfect! Only disadvantage was that it took 6 hours to get there (no flight delays or anything). One more hour and you reach Europe! But that didn’t bother us, you gave us seats together and we enjoyed the flight, as always.
We flew Toronto to Bucharest on Air France and KLM. The service on Air France was great, I don’t know why some people hate them. Between the two, we liked KLM more, they were friendlier and had a smile. What we liked is having our seats assigned by you. So far, we have been used to going to the airport and getting seats in the middle of the plane, because nothing else available. Inspiring World Voyages gave us seats together UPON BOOKING! That way, we went to the airport only 2 hours prior to departure, and our seats had been taken care of! For the first time, we had window seats together on all flights! That was amazing! We don’t know any other agency which will give you these services – we did business with another agency for 8 years and all they did was a ticket (same as online websites)! Inspiring World Voyages will do MUCH MORE than that!
Overall it was an amazing experience. There is a huge difference between a 4-star and 5-star in Cuba. We have only been to a 4 or 4.5 star. We’re not too sensitive, but better to not wait in line. The food was much more diversified and sufficient, no need to go to a la carte! The buffet and grill had fantastic food, and line-ups were nothing compared to a 4-star. Even for drinks, they had international, local, tequila, everything you wanted. Last time we were in Cayo Coco, and we were at a 4-star – 4 types of food, very limited, and very long line-ups because there was almost nothing, hard for everyone to choose. At Riu Varadero, it was the opposite – line went very fast and there was a lot of variety. We tried booking an a la carte, but they were full – that didn’t affect us. There was so much to choose at the buffet that we simply didn’t need an a la carte. The beach in Varadero was different than what we were used to. Last time we were in Cayo Coco, it was a nice and long beach. But in Varadero, the beach is long and spacious, and with white sand. The beach looked like Punta Cana – we were not expecting that. There were enough beach chairs to accommodate everyone, and you could take your space on this spacious and beautiful beach.
Entertainment was perfect. No one can beat them! The resort looked and felt brand new. We have had hotels where we found mould in the room – nothing like that here!
Last but not least, the seats on the plane worked very well – we went to the airport relaxed, assured that we had seats together, and that’s what happened. Last time, we got to the airport 3 hours prior and didn’t get seats together, we were very disappointed. But now we know who to book our trips with!
I have arrived in Toronto and would like to thank you for your assistance and services with this reservation. The seats you assigned me were excellent and I travelled very comfortably. Only hard part was the stopover in Munich, as I had a 40 minute stopover but my first flight had a 30 minute delay, so there were literally 10 minutes, but I made it!!! The airline staff helped me get to my connecting flight, and it was a great voyage. Thanks again for your excellent services!
We had a great stay in Punta Cana and the upgrade you arranged was just an amazing treat for me, my brother and sister and their spouses. I cannot thank you enough for helping make the stay at Punta Cana so memorable.
We were happy with Secrets and would recommend it to others (as I already have).
John M. Guarino
President, Coca Cola Canada
John M. Guarino
December 1, 2016
A wonderful and memorable vacation at Secrets Beach Royal
A wonderful and memorable vacation at Secrets Beach Royal
Shoba! You were most definitely on our minds while we were away as we were treated like royalty. It was certainly memorable!
As a review I would say that the resort was a great resort for its price point and definitely I would recommend it if you have clients who want a full service all inclusive resort adults only. The beach is gorgeous and the sand so fine, the service was excellent - there were waiters all over the place and the restaurants were very good.
I know that you had sent an email to the resort about our arrival. It was fantastic to be treated so well (Preferred has a very nice private pool with swim up bar) and a roped off beach area. And the level of service was excellent.
Shoba - we cannot thank you enough for arranging everything. Our family was so impressed and so very happy - it was really wonderful and yes memorable.
Thank you so much.
Shoba Subrahmanyam is a hardworking and enthusiastic staff with a flair for marketing. She is likeable and works well with people. She has good communication skills combined with initiative and good marketing experience and has an eye for detail.
Ex Singapore Airlines Manager, South India Jan 90 - 92
Shoba Subrahmanyam has been handling my travel arrangements for the last four years. I travel extensively around the world and Shoba has always handled my schedule flawlessly.
Shoba is a true professional and a delight to work with, I would highly recommend her.
John M. Guarino
Coca Cola Middle East
We Recommend Shoba Subrahmanyam to Book Your Travel
We have know Shoba Elizabeth Subrahmanyam over the past year & a half, during which time she looked after the company′s travel arrangements.
Her ability to assess, advise and deliver the goods promptly has been the hallmark of her service. We have no hesitation in recommending this service-oriented personality to any organization worldwide.
Ali A. Ahmadi
I was directed to Centre Holidays by a friend when my travel need was urgent due to a family emergency. Pritpal from Centre Holidays came to our rescue and she certainly did justice to the word ″SUPER EFFICIENT″.... we had our travel to India confirmed in hours. And since then, it has been smooth sailing on most of our travel plans. Our partnership with Centre Holidays has now blossomed even at a corporate level, because after my positive personal experience with them, I recommended them to my business colleagues who had the same great experience. Timely, courteous and effective: Pritpal has been able to fulfill our travel needs efficiently. It is a joy to experience such customer-servicing in the world of travel, that can otherwise be quite frustrating.
Executive Vice President, OXeNHaM Consultants Inc.
Thanks to Pritpal, planning my trips is quick and stress-free. I just send her an email with details of what I need and in no time I get a response. And I know that she is working hard to get me the best price. Last year the airline I was travelling on messed up by cancelling my return flights. Before I even knew what had happened, Pritpal had argued with them on my behalf and set everything back in order. No charge to me and stress-free!
Thanks for your email and all your assistance booking our trip. It was actually a great trip and we were very fortunate with our weather. We were very happy with the resort. The grounds are absolutely immaculate and the beach is post card perfect. Even the food, which as you know takes a lot of criticism, was actually not bad at all. The a la carte restaurants were a nice alternative to the buffet dinners. Unfortunately, there will always be complainers and picky people that want to only look at the negatives but all in all we were satisfied with the whole resort and would likely entertain going back there again.
Jen and I had a great vacation. The hotel was great. The beach wasn′t that nice there was a lot of seaweed but we still walked the beach. We have no real complaints. The pools were nice. Most people there have been there 2 to 6 times. We would go back there again.
Thanks Marnie! I appreciate this!!! My trip was amazing! I highly recommend Mercure Cuatro Palmas Varadero as well. Food, service, beach and room were awesome! Thanks again for all of your help with the booking. I hope you had a lovely break!
We appreciated your concern and attention to the needs of all of the quests. You were calm and tactful in spite of extreme adversity and petty confident among the guests. You were flexible and accommodating. Good Job! Maybe more spread out on Stops, but overall, value for the Money. Thanks for everything.
We had a great time. Marnie our leader, John (the bus driver), did a super job in accommodating everyone. Both Marnie and John both went above the call of duty. Very nice, everything was organized, good company, excellent group leader (Marnie) and Bus Driver (John).
Marnie was a very pleasant & Jolly hostess at all times, going out of her way pleasing us to every whim. John (bus driver), is the best bus driver we have had and we take quite a few bus trips. Good Job you guys!!
Mrs. Shoba Subrahmanyam successfully led the two large international tours of more than 30 people each for Ravi Zacharias International Ministries (RZIM). She effectively planned and booked all airline travel, both domestic and international, as well as ground transportation, hotels, meals and tours in multiple cities. These tours were executed seamlessly and considered an enormous success by RZIM.
Shoba Subrahmanyam′s experience in travel is first hand and first rate. She combines impressive negotiation skills on behalf of the traveler with personalization and cost-effectiveness. She will do everything possible to make your trip hassle-free and efficient. I have no doubt Shoba will work for the best options for you. No matter where you are based, I hope you will give her skill a try and you will find she is among the best.
I write this from SQ 12 en route LAX from Tokyo which is the last sector of my journies on this trip. I must tell you that the SIA sectors from Delhi to Singapore, Singapore to Tokyo, and now Tokyo to LA have been simply the most pleasurable and enjoyable in every way.
Each of the flights have been on time, the courtesy and especially the food and drink on board have been outstanding, and truly thanks to you Shoba and your former SIA colleagues in Chennai, I have received outstanding VIP treatment and service from all the cabin crews in every sector and I do not think that I shall ever consider any alternative to SIA anywhere in the World where SIA flies.
Many, many thanks for all the trouble which you took on my last minute ticketing, and I hope that Sumi and I will soon have the great pleasure of recieving you and your husband in Los Angeles.
VIJAYA BHASKAR MENON
Chairman and Chief Executive
9454 Wilshire Boulevard, Suite #600
Beverly Hills, CA 90212
Our vacation was awesome. Air Transat - surprisingly good service. There were areas on the plane I found to be cold but other than that, we had sufficient leg room, pleasant ambiance, good food for free. Thank you for recommending Air Transat! Last time we flew Alitalia and it was poor service.
I am very thankful to have had Natalie′s input in my family′s stay in Mexico. At the beginning, she listened to my many wants and needs and way too many choices. As an agent, she explained all of the perks at the resorts she suggested, the different city destinations and what sightseeing they had nearby and didn′t press me to make a selection based on price. I loved that she had the experience of staying at the very place that really captured my attention. Natalie cyphened down my selections easily. She even paid close attention to my needs for the flight times to be child-friendly. The Moon Palace in Cancun was gorgeous and beyond expectations. My daughters and I enjoyed the resort amenities, the weather and our excursions that were booked directly through the resort and paid with resort credits. It felt safe to allow my 13 year old to go alone to the youth club. The children′s place kept my 9 year old so captivated that she begged to go daily. They even gave me a cell phone to reach me poolside if my daughter′s health was any concern. I will definitely be referring clients to Natalie for their travel arrangements. Thank you for everything!
We booked few times different packages with agent Teodor and we were very very pleased with his services and knowledge. He is always available for any questions or concerns we have and couple of times he solved some issues we had with the bookings. We would highly recommend Teodor for any travel arrangements you may need.